Faults
Easy and convenient access to report and track faults online and trouble-shoot. This service does not require login.
Report a fault
The report a fault service, provides the ability to report a fault ranging from line, equipment to DSL etc.
Track a fault
To receive the latest status and progress on an existing fault.
Track a fault
Self-help Trouble-shooter
The Self-help Trouble-shooter will assist you to diagnose and fix problems related to:
- Telephone lines
- Telephone instrument & line jack
- ADSL
- Internet and e-mail
- Outdoor lines
Benefits
- No unnecessary call out charges due to faulty instruments
- Potentially restore your service easily by using step-by-step self-help functionality available online.
Self-help Trouble-shooter
